Frequently Asked Questions

(FAQ)

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Answers to Commonly Asked Questions

Here are some common questions our team receive. Take a look and let us know if you have any that we don’t cover here!

Absolutely! We are fully licensed and carry comprehensive liability and worker’s compensation insurance for your protection and peace of mind. We are happy to provide proof of insurance upon request—transparency is part of our family-owned promise.

For the estimate, we prefer you to be there so we can walk the property together and understand your exact needs, but it’s not strictly required. Talk with our staff when you’re scheduling about the best option.
For the actual work, you do not need to be home, provided our crew has clear access to the yard. We’ll communicate with you via text/phone to let you know when we arrive and when the job is done.

We take “leave no trace” seriously! Our crew hauls away all brush, logs, and debris. Because we also offer Firewood Delivery, much of the wood we remove is recycled and repurposed locally. If you would prefer to keep the wood for your own use, just let us know during the consultation.

Yes, we know that storms in the St. Croix Valley can be unpredictable. We offer Emergency Tree Services to safely remove hazardous trees that have fallen on homes, driveways, or power lines. Call us immediately if your property or safety is at risk.

We provide a flat-rate price for the entire project, not an hourly rate. This means the price we quote is the price you pay, with no surprises if the job takes longer than expected. Our pricing is based on the complexity, risk, and equipment needed to do the job safely.

Prune your trees: Pruning your trees before winter can help prevent damage from heavy snow and ice. Pruning in the spring or early summer can also help promote healthy growth and remove any dead or diseased branches.

Water your trees: In the summer months, it is important to water your trees regularly, especially during periods of drought. Deep watering is preferred, as it encourages deeper root growth.

Mulch your trees: Adding a layer of mulch around the base of your trees can help retain moisture, regulate soil temperature, and prevent weed growth. Make sure to keep the mulch away from the trunk to avoid rotting.

The optimal time for tree pruning varies depending on the species and your goals. In general, most trees can be pruned during their dormant season (late fall to early spring) to minimize stress and potential disease transmission. If you’re unsure when to prune your trees, our arborists can provide expert guidance.

Yes, our arborists can recommend tree species that are well-adapted to urban environments, taking into consideration factors such as pollution tolerance, space constraints, and resistance to pests and diseases. Examples of suitable urban trees include honey locust, hackberry, and Kentucky coffeetree.

NWI can help property owners comply with local tree protection ordinances in several ways:

1. Knowledge of local regulations: An arborist can help property owners understand and navigate local tree protection ordinances. They can advise on the requirements for tree removal, pruning, and planting, as well as provide guidance on permits and approvals needed from local authorities.

2. Site assessments: An arborist can assess the health and condition of trees on a property and identify any that are protected by local ordinances. They can also identify potential hazards, such as trees that are at risk of falling or causing damage to property, and provide recommendations for appropriate action.

3. Tree preservation plans: If a property is subject to local tree protection ordinances, an arborist can develop a tree preservation plan that outlines the measures that will be taken to protect and preserve the trees on the property. This can include recommendations for pruning, fertilization, and disease management.

 4. Tree management services: An arborist can provide ongoing tree management services, including pruning, fertilization, and disease management, to help property owners comply with local tree protection ordinances and keep their trees healthy.

1. Hazardous Trees: Trees that pose a risk to people or property due to structural damage, disease, or pests may need to be removed to prevent accidents or property damage.

2. Dead or Dying Trees: Trees that are dead or dying can be a safety hazard and are more susceptible to falling, which may result in injury or property damage.

3. Crowded Trees: Trees that are planted too close together may need to be removed to allow room for healthy growth.

4. Diseased Trees: Trees infected with diseases that cannot be treated may need to be removed to prevent the spread of the disease to other trees.

5. Construction: Trees may need to be removed to make room for construction projects, such as building a house, road, or other infrastructure.

It is important to consult with a professional arborist to determine if tree removal is necessary and to ensure that it is done safely and with minimal impact on the surrounding environment.

  • Ash Trees – Emerald Ash Borer
  • Oak Trees – Oak Wilt
  • Elm Trees – Dutch Elm Disease
  • White Pine – White Pine Blister Rust
  • Crabapple Trees – Apple Scab
  • Linden Trees – Japanese Beetles

Our arborists are trained to identify and manage these issues, ensuring the health and longevity of your trees.

Deer can cause significant damage to trees by feeding on foliage, rubbing their antlers on tree trunks, or scraping bark. Our team can provide recommendations and solutions for deer deterrents, such as tree guards, repellents, and fencing, to protect your trees from deer-related damage.

Trees should be inspected by a certified arborist annually. Regular inspections can help identify potential problems early and prevent costly damage or hazardous situations. An experienced arborist can assess the health and condition of your trees and provide recommendations for proper care and maintenance, including pruning, fertilization, and disease management.